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Individual Problems with Access to Health Care

In addition to system-related constraints on access to care, the elderly may experience individual or personal problems that affect their abilities to access health care resources. These problems can take several forms:

Physical Access Problems:

  • Transportation and mobility problems.

Internal Constraints to Access Problems:

  • Fear or distrust of health care providers;
  • Feelings of poor self-esteem (i.e., they don't deserve the
    attention of others, or younger people deserve it more);
  • Misunderstanding of one's rights or one's coverage;
  • Culturally-based reservations about health care; and
  • Lack of recognition of health care problem.

External Constraints to Access Problems:

  • Institutional restrictions (nursing home personnel failing to recognize
    referral need);
  • Family neglect or abuse, or patient is dependent on others to access care;
  • Physician failure to refer appropriately, or to offer the most appropriate treatment;
  • Inadequate supply of specialists (e.g., rural elderly);
  • Can't afford long term care without selling house and/or using up economic resources;
  • MCO denial of treatment or appropriate drugs;
  • Insufficient coverage (out of pocket expenses burdensome); and
  • Inadequate home-care services.